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FAQ

Questions, answered.

Straight answers about cost, timelines, ownership and how we work. If yours is not here, ask us on a free call.

Getting started

Who will work on my project?

Our own in-house team: Shopify developers, designers and project leads, with one named contact for your project: Abdul Rafay, our Chief Operating Officer. You can also reach Noor Ahmed, our founder, at any time. Our engineering team is based in Pakistan and schedules calls in your business hours.

Can you move my store to Shopify from another platform?

Yes. We migrate stores from Wix, Squarespace, Square, Lightspeed, Clover, WooCommerce, Magento, BigCommerce and any other platform, including products, customers, order history and URL redirects so you keep your search rankings.

Do you work with Shopify Plus?

Yes. We are a Shopify Plus Partner and build Plus stores, checkout extensions and B2B setups.

What happens after launch?

You can keep us on a monthly support plan for fixes, updates and improvements, or call on us when you need something. Either way, you own everything we build.

Costs and timelines

How much does a new Shopify store cost, and how long does it take?

Shyft Stack's Shopify stores have fixed prices in USD. A single-page store with a custom design costs $500 and takes about 1 week. A 5-page store costs $1,450 and takes 2 to 3 weeks. Stores of 10 pages or more start from $2,490 and take 3 to 5 weeks. Monthly support plans start at $299. Your Shopify plan and any paid apps are billed separately by Shopify.

How much does it cost to move my store to Shopify, and how long does it take?

Migration to Shopify starts from $1,450 and takes typically 2 to 4 weeks. The final quote depends on how many products and pages you have, and you get it in writing after we review your current store.

How much does a Shopify Plus or B2B project cost?

Shopify Plus builds and B2B or wholesale stores are custom quoted. After a discovery call you get a written scope with a fixed price for each phase. The Shopify Plus subscription itself is paid directly to Shopify.

How much does Shopify POS setup cost, and how long does it take?

Shopify POS setup is custom quoted, because it depends on how many locations, products and staff you have and whether you are moving from another POS system. It typically takes 1 to 2 weeks, and your current system keeps running until the switch-over day.

What happens to my current store during the migration?

It stays live and keeps taking orders until the switch-over. We build and test your new Shopify store alongside it, move your products, customers and orders across, and redirect your old web addresses to the new pages so you keep your Google rankings. A final sync on switch-over day picks up anything that changed.

Do I need to close my store to switch POS?

No. We set up Shopify POS alongside your current system, so you keep trading as normal. Your team is trained before the switch-over, which we plan for a quiet day.

Pricing and ordering

How does ordering work?

Send a request for the package you want. We confirm the details within one business day, then send a 50% deposit invoice. Work starts when the deposit is paid; the balance is due on delivery, before your store goes live.

What counts as a page?

A page is a unique layout, such as your home page, a collection page or the about page. Every product uses the same product template, so products do not count as extra pages.

Do I need to buy a Shopify plan or theme?

Yes. Your Shopify plan, any paid theme and paid apps are billed to you directly by Shopify and the app makers. We recommend the right ones for your budget.

What if I need more than the package includes?

Add extra pages, products or copywriting, or ask for a custom quote. We tell you the cost before any extra work starts.

Who owns the store?

You do. The store is set up in your own Shopify account, and everything we build is yours.

Working with us

Where is Shyft Stack based?

Shyft Stack's team is based in Islamabad, Pakistan, and works with brands in the United States, United Kingdom, Canada, Europe and beyond. We schedule calls in your business hours.

How do we communicate during a project?

You get one named contact, Abdul Rafay, our Chief Operating Officer, plus regular progress updates and preview links to review the work. Noor Ahmed, our founder, stays involved too. Calls run over Google Meet or Zoom, and you can reach us by email or WhatsApp.

Can you work on a store another developer built?

Yes. We start with a short review so we understand the existing code and apps before changing anything, and test risky changes on a copy of your theme first.

Shopify

Should I use a theme or a custom design?

Most growing brands do well on a premium Shopify theme customized to their brand. A fully custom design makes sense when your brand or buying flow is unusual. We recommend the cheaper option when it will do the job.

Will moving to Shopify hurt my Google rankings?

Not if it is done properly. We map every important URL to its new address with 301 redirects and keep page titles and content intact, then monitor Search Console after launch.

Is a Shopify store accessible by default?

Not fully. Themes vary, and apps often add barriers. We build to WCAG 2.2 AA, the standard US courts and the UK Equality Act are measured against, and offer a fixed-price accessibility audit for existing stores.

Can Shopify handle subscriptions, bundles and personalized products?

Yes. We have built subscription stores with pause, skip and cancel, multi-item gift boxes, and live monogram previews that show customers their initials on the product before they buy.

AI for ecommerce

What is AI shopping visibility, and why does it matter?

More shoppers ask AI assistants like ChatGPT, Google's AI Overviews and Perplexity what to buy. These assistants recommend products they can understand. We make your product data, structured data and content clear and complete, then track how often you appear. You may also see it called AEO or GEO.

Can you build a custom AI assistant for my store?

Yes. We build assistants for customer support, product questions and internal tasks, connected to Shopify and your helpdesk. They answer only from sources you approve and pass anything sensitive to a person.

Will AI replace my support team?

No. It handles the questions your team answers every day and hands complex or sensitive conversations to a person, with the full conversation attached.

Is my store data safe?

We connect only the data each feature needs, use providers that do not train on your data, and document what is stored and where.

Do we need AI right now?

Not always. If your store is slow or your product data is thin, fixing that first pays back faster. The audit tells you honestly where AI would help today and where it would not.

How do we know it is working?

We agree the measure before we start, such as tickets resolved without an agent or search-to-purchase rate, and report against it every month.

Still have a question?

Book a free call and ask us directly. No obligation.

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Book a strategy call

Your call is with Noor Ahmed or Abdul Rafay. Pick a time that suits you, and you will get a calendar invite with the meeting link.